Our Privacy Policy
This Privacy Policy governs the manner in which Alpha Billing Services collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.alphabillingservices.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Alpha Billing Services.
Effective Date: July 1st, 2023
1. Introduction
Welcome to ALPHA BILLING SERVICES (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at teams@alphabillingservices.com.
2. Information We Collect
We collect personal information that you provide to us voluntarily when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. This information may include:
Personal Identifiers: Name, email address, phone number, and other contact data.
- Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.
- Social Media Login Data: We may provide you with the option to register using social media account details, like your Facebook, Twitter, or other social media account.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To facilitate account creation and the login process.
- To post testimonials with your consent.
- Request feedback and contact you about your use of our website.
- To enable user-to-user communications.
- To manage user accounts.
- To send administrative information to you.
- To protect our services.
- To enforce our terms, conditions, and policies.
- To respond to legal requests and prevent harm.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers: We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
5. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These may include the right to:
- Request access and obtain a copy of your personal information.
- Request rectification or erasure.
- Restrict the processing of your personal information.
- Data portability.
- Object to the processing of your personal information.
8. Opt-In & Opt-Out
You have the right to opt-in to receive marketing communications from us. By providing your contact details through our website, or other means such as phone, email, or in-person communications, you consent to receiving marketing emails and other communications from us.
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Website Consent: When you provide your details through our website, you will be explicitly asked to opt-in to receive marketing communications by checking a box or clicking a consent button.
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Offline Consent (Phone, Email, or In-Person): If we collect your consent through other methods (e.g., via phone, email, or in-person), we will inform you of what you are consenting to, including details about the type of communications you will receive. We will record this consent for future reference.
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Confirmation of Consent: After opting in through any method, you will receive a confirmation message (via email or SMS) confirming your consent and providing instructions on how to withdraw it if desired.
You may withdraw your consent at any time.
Disclaimer: SMS opt-in or phone numbers are not being shared for the purpose of SMS.
Additionally, you can opt-out of our marketing emails at any time by clicking the unsubscribe link in the emails or by contacting us directly at teams@alphabillingservices.com.
9. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
10. Changes to This Privacy Policy
We may update this privacy policy occasionally to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
11. Contact Us
If you have questions or comments about this policy, you may contact us by email at teams@alphabillingservices.com or by post to:
Alpha Billing Services
7554 190th Street
Flushing NY 11366
